Medical & dental practices
Medical & dental payment processing without the phone calls.
Healthcare payment processing built around a branded patient payment portal. Patients pay statements online, any time, from their phone, and your front desk stops taking card numbers over the phone.
Built for practices
What a patient payment portal does for you
-
After-hours payments
Busy patients pay statements at night and on weekends, when your office is closed.
-
Fewer phone payments
Card numbers stop coming over the phone, which is faster for staff and safer for patients.
-
Your branding
Your logo and colors on payments.yourpractice.com, so patients trust where they are paying.
-
HIPAA BAA available
We sign a HIPAA Business Associate Agreement with medical and dental clients.
-
Text-to-pay & payment plans
Text patients a link to pay a statement, or set up a payment plan for larger balances.
-
Nightly summary
An email each night listing every payment, ready for your billing team to post.
-
In-office too
Need card terminals at the front desk? We can set those up through the same processor.
“We have cut back on over the phone payments dramatically which frees up our time. We feel up-to-date with this technology and it is convenient for our busy patients who are not able to call during regular business hours to pay a statement/invoice.”
How it works
From free mockup to live payments
- 01
Mockup & estimate
Give us 15 minutes. We show you what payments look like on your site and send a no-cost, upfront estimate.
- 02
Development
Sign off and we build your portal, checkout or billing system, typically in two weeks to a couple of months.
- 03
Testing & training
We run test transactions end to end, then train you and your staff on the system.
- 04
Launch & support
You pick the launch date. We monitor closely for weeks afterward and stay on call 24/7: if something breaks, we fix it at no charge while you're on monthly hosting.
Do you sign a HIPAA Business Associate Agreement?
Yes. We sign a HIPAA Business Associate Agreement (BAA) with medical and dental clients.
Does it work with Dentrix, Eaglesoft or Open Dental?
We don’t have an off-the-shelf connector, but we build integrations to fit your practice management system and specifications, such as exporting payments in the format your software imports. Integrations are quoted to scope.
Can patients set up a payment plan?
Yes. Patients can split a larger balance into scheduled payments, and you are alerted if a payment fails.
What is a patient payment portal?
A secure, branded web page where patients pay their statements online by card, without calling your office.
Does it connect to our practice management software?
Most practices start with a standalone portal: patients enter their statement number and amount, and your team posts payments from the nightly summary. Tell us what software you use and we will look at options.
Do you collect medical information?
No. Payment forms are designed to collect billing details only, not clinical information.
How much does it cost?
Our standard online bill pay is $3,750 one time or $450 a month for 12 months, then $100 a month hosting and $99.99 a year security.
Ready when you are
See your online bill pay before you buy.
Give us 15 minutes and we'll mock up payments with your branding, free. No access to your current website needed.
Built and supported by Mobilize Cloud in Dublin, Ohio, since 2012.
or call (513) 498-8999
