MOBILIZEPAY

Recurring billing

Recurring billing that collects itself.

Tuition, memberships, service plans and payment plans, charged automatically to cards on file through your own payment gateway. Customers sign up once; you stop chasing payments every month.

See it work

A year of autopay, including the hard month

Most months autopay just works. The month a card expires is where a billing system earns its keep.

An example member, with a made-up swim club

Collected this year$0

    Twelve monthly autopay charges of $120. In May the card has expired, the payment fails, the member and the business are alerted, the member updates the card and the payment is retried and paid.

    What is recurring billing?

    Recurring billing charges a customer’s saved card automatically on a schedule, weekly, monthly or annually, instead of invoicing them each time. The card is stored with your payment gateway as a secure token, and each charge settles to your bank like any other card payment.

    Where it fits

    Built for the way you bill

    How it works

    Cards on file, kept with the gateway.

    When a customer signs up, their card is saved as a secure profile with your payment gateway, not on your website. Charges then run on the schedule you set.

    We build the parts customers see: the sign-up page, a place to update their card, and receipts. You get a nightly summary of every payment.

    • Authorize.NetCustomer profiles and recurring billing
    • StripeSubscriptions when Stripe is the better fit
    • Self-serviceCustomers update their own card
    • Nightly summaryEvery payment, in your inbox
    Invoice screen with an add-card form in the Mango’s Place family management system

    Case study · Childcare

    Mango’s Place

    Mango’s Place runs childcare, preschool and summer camp programs. We built invoicing, cards on file and payment history directly into the family management system their staff use for check-in, reservations and camps.

    Read the case study

    How it works

    From free mockup to live payments

    The full process
    1. 01

      Mockup & estimate

      Give us 15 minutes. We show you what payments look like on your site and send a no-cost, upfront estimate.

    2. 02

      Development

      Sign off and we build your portal, checkout or billing system, typically in two weeks to a couple of months.

    3. 03

      Testing & training

      We run test transactions end to end, then train you and your staff on the system.

    4. 04

      Launch & support

      You pick the launch date. We monitor closely for weeks afterward and stay on call 24/7: if something breaks, we fix it at no charge while you're on monthly hosting.

    Questions

    Recurring billing FAQ

    Still wondering about something? Call (513) 498-8999.

    What happens when a recurring payment fails?

    You and your customer get an alert right away so they can update their card or bank account. Late fees can be added automatically based on your rules.

    Can customers pay by bank draft (ACH)?

    Yes. Customers can save a bank account instead of a card for autopay.

    Is recurring billing secure?

    Yes. Cards are stored as tokenized profiles with your payment gateway, never on our servers or your website.

    How do I set up recurring payments for my customers?

    Choose a gateway that supports it (we prefer Authorize.Net), add a sign-up page where customers save a card, set the schedule, and give customers a way to update their card. We build all of it.

    Can customers update their card themselves?

    Yes. We can give customers a secure page to update the card on file, so an expired card doesn’t become a phone call.

    Which gateways support recurring billing?

    Authorize.Net (our preferred setup) and Stripe both handle recurring billing well. We pick based on what you use today.

    How much does recurring billing cost?

    Recurring billing is quoted to scope because it depends on your plans and systems. For reference, our standard online bill pay portal is $3,750 one time or $450 a month for 12 months. Start with a free mockup and we will send a no-cost estimate.

    Ready when you are

    See your online bill pay before you buy.

    Give us 15 minutes and we'll mock up payments with your branding, free. No access to your current website needed.

    Built and supported by Mobilize Cloud in Dublin, Ohio, since 2012.